Logic Server Connection Troubleshooting
This troubleshooting guide let you resolve connection issues with Logic Server.
1) Restart your PC and mobile device
In most cases this step eliminates connection issues. It allows to complete Logic Server installation process and enable all new settings.
2) Turn OFF Bluetooth on iPhone
Bluetooth interferes with Wi-Fi and causes connection issues as well as slow slide changes. Turn off Bluetooth on your mobile device from the settings icon.
3) Configure firewall on PC
For best results the Windows firewall must be configured. Any another antivirus and firewall program must also be configured.
If the firewall is not properly configured you could encounter the following problems:
Refer to the following procedures and your software documentation:
4) Turn OFF Proxy Server on PC and iPhone
Proxy servers prevent connection between Slideshow Remote and Logic Server. Warning: In some corporate environments proxy settings are configured by your system administrator.
Start > Internet Explorer > Tools button > Internet Settings > Connections tab > LAN Settings > uncheck Use a proxy server for your LAN
You must also disabe proxy server on your iPhone:
Settings > Blue arrow beside yor Wi-Fi connection > HTTP Proxy > OFF.
5) Enable only one IP network interface
Slideshow Remote and Logic Server must be on the same network. If you have more than one network interface you must enable only one. Many laptops has both Wi-Fi an Ethernet LAN enabled, thus having two IP addresses.
6) Turn OFF VPN on iPhone and PC
Bonjour for Windows can not communicate via a virtual private network.
7) Test the iTunes Remote application from Apple
Slideshow Remote works in a similar way as the iTunes Remote from Apple. If you can't pair the iTunes Remote with your PC, Slideshow Remote may also not work.
8) Install the latest version of Logic Server
9) Install the latest version of iTunes
iTunes is available from Apple and will install Bonjour for Windows, a required component to allow automatic connections.
10) Run Logic Server
Open the Start menu, point to All Programs, LogicInMind and click Logic Server. When running Logic Server's icon is visible in the Windows system tray.
11) Check Logic Server status
Open Logic Server and read the status page.
12) Check if Wi-Fi is enabled on your iPhone
The Wi-Fi icon must be visible in the top status bar.
13) Call Logic Server from your PC
Move the mouse cursor over Logic Server system tray icon.
Start Internet Explorer and navigate to this address: http://127.0.0.1.
If Logic Server is disabled or the page not accessible, you may have a local web server or another application server listening to TCP port 80. Only one program can read this port at any time. Advanced users could use the command "netstat -a -b -n" to identify what application uses TCP port 0.0.0.0:80 or 127.0.0.1:80.
14) Call Logic Server from your device
You can skip this step if you are not familiar with networks.
Find the IP address of your PC on your LAN network.
Start Safari on your iPhone/iPod and navigate to your IP address, i.e.: 192.168.0.1
15) Close iPhone 3G mode
The current version of Logic Server works over a LAN network, not Internet.
16) Remove apostrophe
Some users reported issues when the iPhone has an apostrophe in the device name. Simply connect your iPhone to iTunes and rename the device in the list.
17) Belkin Routers
Belkin users should install latest firmware update. For example F7D8302 Play N600 Wireless Dual-Band N Router has a fix to support Apple's Bonjour protocol.
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